If your order contains multiple items all going to the same delivery address, it is likely that your entire order will be delivered at once. However the arrival time and delivery of each product will depend on the types of products in your order:

• Gifts: While we try to pack multiple gifts together in one shipping box, sometimes this will not be possible and we will need to use multiple shipping boxes. For example: orders with many items, orders that contain large items.
• Hampers: Our hampers are delivered as their own individual parcel, meaning that each hamper is sent separately. We are unable to add gifts into hamper boxes. 
• Gift Vouchers: Our gift vouchers are sent via email only. If you have ordered a voucher as well as other gifts, the gifts will be shipped to the delivery address and the voucher will be emailed at the time of purchase. 

If your order is being sent in more than one shipping box, as its own individual parcel with its own shipping label, there is a chance that they may be separated from each other in transit. In this case, the parcels will usually arrive within a day of each other.

You will notice on in the tracking for your delivery that there is a drop-down box with “Item 1 of 2”, “Item 2 of 2” (etc), which will give you an update of the status of each item.

For more information, or if the remaining hamper(s) have still not arrived after a day or two, please contact our Customer Service Team.