Once you have selected Confirm & Process Order at our online checkout, your payment will be processed and your order will be placed! When successful, the checkout page will refresh to show your order number and allow you to print a receipt. You will also be sent a confirmation email to the email address you provided during [...]
Like most online stores, a lot happens behind the scenes to ensure the best experience for our loyal customers! Sometimes however, not all systems work in unison and though it may be rare, there is a chance an order may be duplicated in our system. This most often happens when the checkout page is [...]
If your order has just been placed and you wish to cancel or amend it, please call us immediately on 1300 459 452 or chat with us now via live chat (between 9am and 5pm weekdays Sydney time). If it's outside of business hours, please fill in our contact form on our Contact Us page and [...]
There could be a number of reasons as to why an order cannot be confirmed, most often it means that some required information is missing. This is easily fixed! The fields requiring currently missing information should be highlighted in red, perhaps even with an accompanying error message: When this error message is shown, there [...]
The fastest, easiest and absolute best way to place an order with Gifts Australia is via our easy-to-use, secure online ordering system! Our website allows you to browse our entire selection with convenience and ensures you have the option to check that all details you are entering are correct. Any questions you may have should have [...]
We wrap all gifts individually in our deluxe gold embossed wrapping paper, complete with a ribbon and bow. At this time we are unable to wrap your items together, but that just means more fun for the person opening your gifts! If you would like all gifts purchased to be wrapped, please make sure you [...]
We are proud to support a variety of languages and even some emoticons! Please note however, that we will print your card message exactly as it is shown in your confirmation email. It is for this reason, that we strongly suggest re-confirming all details of your order as soon as you receive your confirmation email / [...]
We love gift wrapping!Simply add your chosen products to cart and you will be prompted to select gift wrapping*, a card and a message to your order! If you have more than one item in your cart, you will be able to add gift wrapping and a card message for each product.Our three grift wrapping [...]
