We're sorry to hear you are having issues logging into your account with us. The simplest way to reset your password is to is to go to Your Account by clicking the at the top-right corner on our website. This will give you the option to sign up, log in and reset your password. Simply enter your email [...]
Occasionally orders are returned to our warehouse for a variety of reasons. When this occurs, our team are able to organise a new delivery at your request! The easiest way to pay your redelivery fee is through your account via our website; simply log in, select one of the following options and follow the [...]
We accept a variety of different payment methods. Orders can be placed with the following methods: Credit Card: Visa, MasterCard PayPal - What is PayPal? AfterPay - What is Afterpay? zipPay - What is zipPay? Google Pay - What is Google Pay? Apple Pay - What is Apple Pay? Gifts Australia e-Gift Card Gifts Australia Account Credit
When an order has been successfully placed, the checkout page will refresh to show your order number - we recommend keeping a copy of this until you receive your confirmation email! This email will be sent to the email address you provided during the checkout process. If your page does not show you a [...]
To use a e-Gift Voucher for payment at Gifts Australia: At the checkout, under Order Summary select "Redeem Voucher"; Enter your voucher code and secret key (included in your e-Gift Voucher); Click "Redeem Voucher" again; and Scroll down to the payment methods and the available credit will show! Enter the amount you would like to [...]
To apply a unique code for a discount at Gifts Australia: At the checkout, under Order Summary select "Discount" Enter your code under "Discount code" Click "Apply discount" It's that simple! If however you are still unable to apply your code, please contact our Customer Service team for assistance.
While customers are unable to choose the size of clothing or shoes in our baby hampers, we aim to provide sizing that is suitable for a majority of newborn babies. Sizes will vary from hamper to hamper, and are subject to change. The size that we currently have available will be listed in the [...]
Our luxury robes are one size fits most with a tie up waist, making them adjustable and able to fit a wide range of sizes, though are just as comfortable when worn open! For a better understanding of what our sizing means for each robe, please see the following: Palermo Home Luxury Cotton Waffle Robes fit a [...]
With more than a decade of experience, we have developed a range of exquisite hampers to suit all recipients, occasions and price points. As a result, we cannot make any changes to our hampers. We do not offer one-off custom hamper orders, as each of our hampers is filled with products hand-chosen by our [...]
The Maggie Beer cheeses included in our hampers are made fresh and have an approximate refrigerated 'best by' shelf life of 23 days. Cheese ripens and develops its characteristic flavours over time, and will be at peak flavour if enjoyed close to the 'best by' date. Don't be concerned if the cheeses in your hamper are [...]
